Model Publication for ICO 2
GUIDE TO INFORMATION PROVIDED BY NHS DENTISTS UNDER THE MODEL PUBLICATION SCHEME
Information available from Tiverton, Cullompton, Holmead, and Newquay Dental Centre under the Freedom of Information Act model publication scheme
Information covered by this scheme is only about the general dental services we provide under the National Health Service Act 2006 or the National Health Service (Wales) Act 2006.
Information to be published |
How the information can be obtained |
Cost |
Class1 - Who we are and what we do |
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| B M PEARON LTD (Tiverton, Cullompton, Holmead Dental Centres). ROBERT ANN LTD ( Newquay Dental Centre) PROVIDING A FULL RANGE OF GENERAL DENTISTRY. |
Hard Copy- kept in BDA Good Practice file. |
£50.00 |
| Induction Booklet – kept in each practice. | £50.00 | |
Who’s who in the practice |
Practice Website |
nil |
Contact details for the practice (named contacts where possible with telephone number and email address (if used)) |
Practice Website |
nil |
Opening hours |
Practice Website |
nil |
Staffing structure |
Hard copy – kept in BDA Good practice File |
£50.00 |
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Class 2 – What we spend and how we spend it |
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(Financial information relating to projected and actual income and expenditure, procurement, contracts and financial audit) Current and previous financial year as a minimum |
From companies House |
Request |
Total final cost to the PCT/LHB/HPSS of our contracted services |
From relevant PCT |
Request |
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Class 3 – What our priorities are and how we are doing |
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(Strategies and plans, performance indicators, audits, inspections and reviews) Current and previous year as a minimum |
From relevant PCT |
Request |
Plans for the development and provision of NHS services |
From relevant PCT |
Request |
Practice Inspection |
From relevant PCT |
Request |
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Class 4 – How we make decisions |
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(Decision making processes and records of decisions) Current and previous year as a minimum |
Team meetings, practice meetings, staff meetings. All minutes kept in Tiverton Office, or in each practice. |
£50.00 |
Records of decisions made in the practice/firm affecting the provision of NHS services |
See above |
£50.00 |
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Class 5 – Our policies and procedures |
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(Current written protocols, policies and procedures for delivering our services and responsibilities)
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Hard Copies kept in a policy and protocol File at the practice. Reviewed and updated regularly |
£50.00 |
Policies and procedures about customer service |
Hard copy in policy folder |
£50.00 |
Equality and diversity policy |
Hard copy in policy folder |
£50.00 |
Health and safety policy |
Hard copy in policy folder |
£50.00 |
Complaints procedures (including those covering requests for information and operating the publication scheme) |
Hard copy in policy folder and available at reception at all practices |
£50.00 |
Records management policies (records retention, destruction and archive) |
Hard copy in policy |
£50.00 |
Confidentiality and data protection policies |
Hard copy in policy folder |
£50.00 |
Policies and procedures for handling requests for information |
Hard Copy in policy folder |
£50.00 |
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Class 6 – Lists and Registers |
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Currently maintained lists and registers only |
GDC registers available online |
nil |
Any publicly available register or list |
GDC website |
nil |
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Class 7 – The services we offer |
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(Information about the services we offer, including leaflets, guidance and newsletters produced for the public and businesses)
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Practice Website |
nil |
| Practice information leaflets available at reception | nil | |
The services provided under contract to the NHS |
Relevant PCT website |
Request from |
Charges for services |
Practice Website. Notice boards and in practice patients file at the practice. |
nil |
Information leaflets |
Practice reception. |
nil |

